|Here are the latest comments from some of our customers:
My name is Amy Page. I am just writing to give your company a huge thank you from our family. My husband, Matthew, is currently serving his 14th deployment overseas and this one was particularly hard for our 4 year old now that she is understanding things more. Every night she and my husband had cookies and milk and when he was deployed they would do so via Skype as much as possible. As we dropped him off for his flight, she just cried and cried because she knew they wouldn't have as many nights for their 'cookies and milk dates'. Well, today she was the happiest I have seen her since he left when your cookie arrived. I know to most people they are just a pleasant surprise and a tasty snack, but to this little girl it was everything. Thank you so much for providing such a wonderful service!
Amy PageWanted to say a Big "Thank You" to each of you. Last week I ordered one of your cookie cakes for my daughter's 21st birthday and not only was it decorated beautifully, it arrived on time & she said it was delicious. In today's world that seems to have forgotten what Customer Service is all about, You Excelled ! Can't wait to recommed you to all my friends as well as order from you again. Gratefully, Cindy Roane
I just wanted to say thanks for the great cookies!!! I ordered for my 16 yr old son who lives in an hour and 15 min from me. ( I gave him up for adoption and he found me on facebook!) Great story and i love to send him things when i can. looks like you will be a regular as it was a huge success. He LOVES your cookies!! I was trying to track the package and called your office. The lady said it had been delivered. My son never told me he received them and I didnt want to ask as it was a surprise. I also mailed him some things he had forgotten on his last visit and he did tell me thank you for those things!! I finally asked and he said, "mom! Im so sorry!! Me and Zach tore them up as soon as we opened the box!!!" thanks again for a great product!!
I just called to make sure my order was received and talked to a super friendly gentleman, now that says a lot about the company! Great customer service plus he gave me ideas on how I could prevent my boyfriend from seeing his cookie cake when it arrives to his house before his birthday! I really recommend this company and I sure will come back for more and tell my friends about it! =D THANK YOU ALI'S COOKIES!
Shannon was thrilled with her Ali's Birthday cookie. I truly appreciate your expertise in shipping it to me safely in such a short period of time. Thank you for your telephone call and all of your TLC. It is wonderful to find excellent customer service and people who really care. Thank you, again.
Mary L. Germantown, IL
Ali's Cookies Supports Our Nation's Military Forces.
"Thank you so much for the delicious cookies! My troops loved them and the Valentine’s cookies made it to my husband just in time. We miss many holidays/birthdays in our friends/families lives when we’re overseas and this is the perfect way to send them a sweet gift. Thank you for being so considerate to those that serve…it truly means a lot".
Captain Brooke Bozarth, USAF (stationed in Germany, deployed to Turkey)
If you are shipping cookies to military personnel fighting for our country,
please call us about our special military discount.
"Ali's Cookies ROCK"
Rachael Ray with Ali discussing snack of the day for her show 12/8/08
UPDATE: After sampling and tasting our cookies, we have been selected.
Look for Ali's Cookies to be featured as snack of the day
on the Rachel Ray Show sometime in May.
Bill Carty Says " My granddaughter is the 3rd generation to become an Ali's Cookies Fanatic!!
She LOVES the snickerdoodle"
"We LOVED the cookie cake. Thank you so much- it was delicious!"
Amy Rosenthal"Thank you so much... She received her cookies today (Monday) ...I am VERY impressed with this order and your company...I WILL use you again...and QUICK! Amazing all the way to Iraq since last Thursday!!!
Thanks again, Bill, Jacksonville, Fl.
"She loved it! It was perfect. She said the icing was absolutely delicious. Thank you so much for your personal attention to our order. Have a GREAT week!" Kris Z. Kingwood, TX
"Thank you so much! I meant what I said on the phone: your staff is so kind, knowledgeable, and nice to deal with. It has really been a pleasure!"
"Thank you so much for expediting my order at your expense. Your customer service is top notch and so rare these days! You went out of your way to make sure this could all happen within 24 hours. Elena loved the cookies and said they were fresh & wonderful!! I will definitely be ordering more cookies from you in the future. Thanks again for taking such great care with our order!"
Anna Romano, Austin TX
"I wanted to let you know just how pleased I am with your company. First, the man who answered the phone when I had questions was beyond nice and so helpful. It was so easy to place my order online. The order arrived in 2 days for a birthday in perfect condition and was delicious. I will definitely order again and will tell everyone I know about this company. You guys are the BEST!!! Thank you.
Susan C. Glen Mills, PA
"Thank you so much for the wonderful wedding cookies. Everyone enjoyed them - both visually and "palatably". They were delicious. The "cake" added so much to the fun atmosphere of the day. You were a pleasure to work with and we appreciate everything you did to give Stephanie the wedding "cake" of her dreams."
Lynda Schwartz. Atlanta GA
"My daughter received the wonderful assortment of cookies. She said that one was better than the other. Thank you so much for your help. I have never experienced such wonderful customer service. I will certainly pass the word about shipacookie.com. In fact, I am going on line right now to order some for myself. Thank you again."
Rachel Roth., Far Rockaway, NY
"These are the best chocolate chip cookies I have ever had, and I have been a chocolate chip cookie connoisseur my entire life." Ronnie G. Woodmere, NY
"How do you guys do it?? These cookies are amazing, and they all arrived in one piece."
Stephanie W. Youngstown, OH
"I love the George Washington's Revenge. I may start a George Washington diet. One for breakfast, one for lunch, a sensible dinner, and one for dessert."
Brian G. Birmingham, AL
"Brian is definitely enjoying the cookies. As a matter of fact, my husband and I were up there with him this weekend for Parent Weekend/Homecoming, and he let us taste them. They were delicious! Thanks again!"